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The Rockery Centre in Sandy, Bedfordshire Terms & Conditions

 

General

1.1 www.therockerycentre.com website is operated by The Rockery Centre the distributor of Natural Stone Paving, Aggregates and Rockery Stone. This website is aimed solely at users who access it from the UK mainland.

1.2 We reserve the right to change these terms and conditions at any time. Any such changes will take effect when posted on the website. By using this site you agree to be bound by the latest terms and conditions.

Purchase of Products

2.1 Orders can be accepted for delivery to UK mainland addresses only.

2.2 The price you pay is the price displayed on the website at the time we receive your order. All prices shown are inclusive of VAT.

2.3 On receipt of your payment we will confirm acceptance of your order by an email sent to the address you have given on your order. Acceptance of your order creates a legally binding contract between us. We reserve the right not to supply you at our discretion.

2.4 Title to products purchased on this website will pass to you on delivery provided that we have received payment in full for the products.

Delivery

3.1 Delivery is charged at a rate of £45.00 per pallet to mainland U.K. A pallet constitutes no more than 1m3 and no more than 1000kg in weight and will be delivered to the nearest hardstanding.

3.2 We are happy to arrange a discount on delivery for all orders over 5000kg/5 Tonnes.

3.3 We will contact you to arrange a mutually convenient delivery date.

3.4 Once despatched our courier will contact you to confirm delivery.

Cancellations and Returns

4.1 You have the right to cancel your order not later than 24 hours before delivery. If you wish to do so you can contact us

4.2 We have a 14 day money back guarantee and will exchange or refund any products returned in their original condition with proof of purchase to:
The Rockery Centre, 21a Tempsford Road, Sandy, Bedfordshire, SG19 2AF

Privacy

5.1 We will use the information you provide solely for the purposes of processing your order or enquiry.

5.2 Details required as part of the online payment process are taken directly by Paypal for security.

5.3 Your name, address and telephone number will be passed to our outlet to allow them to deliver your order.

5.4 Other than the above we will not provide your personal details to any third party.

Copyright

6.1 We retain all rights to images, trademarks, copyright and materials contained in this website. You are permitted to use such material for your own personal non-commercial use only any other use is strictly prohibited.

Disclaimer

7.1 Due to the origin of natural stone products, variation in shade and finish are unavoidable. A sample cannot guarantee an exact colour for a bulk delivery and does not indicate a percentage of colour in any singular piece of paving.

Click here to contact The Rockery Centre


Natural Stone Paving ~ Water Features ~ Rockery Stone

Bagged & Bulk Aggregates ~ Feature Stones & Monoliths

Garden Ornaments ~ Cobbles, Pebbles & Slates